Small gestures and simple acts make a significant difference in how your communications go, specifically how the other person feels about you and the conversations you share.
Here are simple tips from The Way to Say It to amp up your communication skills:
Sit down – By sitting down opposite your listener, their experience of the communication changes. They feel more heard, more valued and they get the feeling you have spent more time with them. Taking a seat improves connection and communicates caring and interest.
Make eye contact – It’s easy to get distracted by any number of activities happening around you. Might be a text coming in on your cell. Or emails appearing on your computer screen, or other family members competing for your attention. If in the midst of these “distractions” you can maintain good eye contact, the person you’re talking with will feel valued when speaking and more interested when you are speaking.
Confirm interest verbally – An occasional “I hear you, that makes sense, or I’m sorry to hear that,” goes a long way in demonstrating to others your interest and attention. This is a habit generally more common among women than men. Make a habit of a few verbal confirmations in every conversation, especially the emotionally-charged and difficult ones. Your listener will really feel you understand their point of view, even if you don’t agree.
Face your listener – Use your body language to communicate “approachability” rather than distance. That means facing the person you are speaking with, focusing in on them and what they have to say.
Communicate To communicate receptivity, openness, and a willingness to listen, unfold your arms. Uncross your legs. A relaxed body stance invites trust and demonstrates you are open to their thoughts and comments. It doesn’t mean you agree, just that you are open to other points of view.
Use Your Senses
Great communicators use more than one sense to communicate. That means auditory skills to listen; visual senses to observe another’s body language, facial expressions and gestures; kinetics to feel and sense the emotion and energy of the conversation; and even an occasional appropriate, supportive touch to connect and say what words cannot (it goes without saying the “touch” is non-threatening, non-sexual and appropriate to the situation). Don’t forget your intuition as another sense to utilize!
By implementing these simple steps and using multiple senses in communications, your talks will be more connected, more powerful, and more trustworthy whether you are chatting it up at home or at the office.
What simple acts make YOU a great communicator? Got any tips to share with our readers?